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odacaesar
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Drivers giving me BSoD's since two weeks ago whenever I open certain programs

HP Recommended
Pavilion dv6-6c50us
Microsoft Windows 7 (64-bit)

This problem started two weeks ago, incidentally when I started getting alerts that my hard drive is too full.  Since freeing up 115 GB of space on my hard drive, the problem has continued.

 

Whenever I attempt to open either of two programs—one of them a stream-broadcasting application, the other a capture card software—my computer will crash, give me a blue screen of death, and proceed to dump my memory to my internal backup drive.

 

Though the screen had listed the Fresco Logic (USB3) Driver I have, "FLxHCIc.sys", neither repairing (through installation wizard), redownloading, nor uninstalling the driver has not solved the problem, and the BSoD merely lists a totally different server instead after uninstalling the first driver.

 

Below are the contents and data of the BSoD while I had FLxHCIc.sys installed:

 

FLxHCIc BSoD doc.png

1 REPLY 1
The_Fossette
HP Support Agent
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Hi @odacaesar

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are getting blue screen errors when running certain programs.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I recommend you to follow below steps and check if it helps.

 

  • Click on start
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow

 

If the issue persists, I recommend you to uninstall the driver for Fresco Logic and restart the computer and check if that resolves the problem.

 

Let me know how it goes and you have a great day.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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