HP Consumer Desktop PC BIOS Update (ROM Family SSID 2AF7 fails to install.

[Nuccii]

Could you confirm if the BIOS 80.20 was indeed install using the msinfo32 run command I gave you?

[TwitTwoo]

I have just checked the Action Log on my HP Support Assistant and I was wrong - I assumed that the update had installed but infact it is telling me it has failed to install. Why is this? When I try to install it, I don't do anything other than watch and it restarts itself (which is when I think it has installed when infact it hasn't). My BIOS is 80.16....

[redshore]

Check out my post regarding BIOS update not working.

I've found a fix that may work for you people too.

Once I have all the steps worked out that I performed I'll post them on my original post & will try to post in this thread too.

It's not difficult, just a different way to go about it but makes far more sense, at least to me.

[roger-P51]

Even though the HP/Udate Assistant no longer tells me I have updates to install, my BIOS

Version/Date reads:

AMI 80.12, 1/15/2014

I think that's what it was before all this started.  I hope you have a sneay trick up your sleeve.

[Nuccii]

---

@roger-P51 wrote:

Even though the HP/Udate Assistant no longer tells me I have updates to install, my BIOS

Version/Date reads:

AMI 80.12, 1/15/2014

I think that's what it was before all this started.  I hope you have a sneay trick up your sleeve.

---

Hopefully I will shortly, will advise.

[redshore]

I'm posting a screen shot I just took that shows my way works in flashing the BIOS.

Here's the steps I took, and if you don't feel commfortable doing this then DON'T!!

I've been around computers for over 30 years so I found it easy but when flashing a BIOS there's no 2nd chances, it can mess up a PC badly if done wrong. You've been warned.

1. Download the latest BIOS version"sp70148.exe" and save it to your Desktop.

2.Now close your browser and any open windows. There's no need, at least in my case to shut down your anti-virus, people that say that typically don't know what their talking about not to mention you leave your PC open to nasties.

3. Right Click on the downloaded file and selcet "Run as Administrator". Allow it to run and Do Not touch the mouse or keyboard while it installs. You will see a DOS BOX or a black window appear and a cursor, let it continue. Your PC will Re-boot on its own when it's done, LET IT.

After your PC is back to the Desktop, click on "My Computer" then click on "Windows (c:

You should now see a folder called "SWSETUP"

The date on the folder should say todays date or the date you ran "sp70148.exe"

4. Click on the folder and go to the folder "sp69840" You should see a few files inside called "Flash.bat" "FWUpdhcl.exe" "GUI-8020.exe" "MEM_8020.  "MEM_8020.BIN" & likely one more.

5.Make sure you see these files before doing anything else, DO NOT CLICK ON ANY OF THEM! Just make sure you see them.

If you see these files, good. If not post and I'll try to help.

Now close the windows and go back to your Desktop.

6. Restart you PC. Before it Boots to the Desktop quickly press ESC on your keyboard.

7. You should now be in the "Startup Menu"

8.Select "F2 System Diagnostics"

9. Now you should see "HP PC Hardware Diagnostics UEFI" screen. Mine says "Version 5.7.0.0"

10. Use your mouse and Select "Firmware Management" You will see "BIOS Management" at the top of your screen.

11. Click on "BIOS Update"

You should now  see at the top of your screen "BIOS Management"

Mine says in red "The selected BIOS image was not available, you may select an alternative image file, or cancel the update."

In black below that it says "This system's BIOS ID is (your BIOS version will be two digits a decimal point and two more digits. Mine was 20.16 before I update to 80.20)

"A signature file must also be available in the same directory"

12. Click on "Select BIOS Image To Apply"

This opens up "Select File System"

You should see several options where the files I spoke of earlier can be found. Remember "Windows (C:) SWSETUP"

13. Choose "Windows-Sata (0x0, 0xFFFF,0X0) Drive Partion 4"

14. At the top of the screen it should say "File Navigator" now select with your mouse "SWSETUP"

15. Now select "sp70148"

***16. YOUR BIOS SHOULD UPDATE TO VERSION 80.20 NOW....ALLOW YOUR BIOS TO FLASH, DO NOT TOUCH ANYTHING ON YOUR PC AND DO NOT TURN IT OFF, JUST BE PATIENT AN LET IT FLASH, IT TAKES SOME TIME.***

17. Once the Flash is finished, your PC should boot to the Desktop on its own and you now have the latest BIOS that fixes the security issues.

Again, if you're not comfortable and this post seems complicated to you, skip it until HP finds a quicker fix. 🙂

I'll post a screen shot showing that it worked for me.

If you're unsure of my post I can understand. I know my way around computers but sometimes it's hard to explain so others get what you're trying to say. 🙂

[Nuccii]

HP still has not yet any official response to the problem.

If anyone tries the solution as proposed by redshore  in this thread please advise me if you are successful.  As he has stated be very careful not to brick your system.

[arna]

I have had these problems too and searching I found this thread, I'm from Spain and I have updated my BIOS, with the recommendation of redshore, I put the address of the post in Spain hp, and a brief summary.

I come from a time when there was no Internet and only had two channels on tv, that time of spectrum 48k, the DRDOS vs msdos, etc ... I have much experience with computers, so I did not feel bad idea that had redshore as mentioned in a previous post.

If those affected by updating the BIOS few were presumably the BIOS itself (update) is correct and that fails for reasons that still do not understand the automatic update hp fabulous, so I set to work and update the BIOS from the BIOS itself, and indeed I could update it.

Now or when you have more time I'll see if I have thoroughly test the same problems.

http://h30467.www3.hp.com/t5/Sistemas-operativos-y-software-para-desktops/Problema-actualizando-PC-B...

THANK YOU REDSHORE

[roger-P51]

This is so straightforward, I can't believe I didn't think of it myself.

Thanks Redshore, I'll give it a shot.

[Nuccii]

@arna      

Thank you for the feedback, I have follow you on the spanish forum

@roger-P51

Please reply with feedback whether you were successful or not.