• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-19-2022 05:13 AM

HP Recommended
Product: HP ENVY All-in-One - 27-b255qd

HP Display Control update appears on screen. Always before could just click on it and it would download for installation. Now goes to error page saying it cannot be found.

Category:
3 REPLIES 3

‎01-23-2022 10:13 AM

HP Recommended

I think this same problem was discussed by @Prométhée  here

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Display-Control-Warning/td-p/744599...

 

It can be ignored.  I understand it goes to an advertisement and there is always the possibility of advertisement web site has been hacked.  Dell does the same thing.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

‎01-31-2022 05:11 AM

HP Recommended

The requested URL /storage/nawest1/hpi.origin.cdn.level3.net/published/pub/caps-softpaq/HP/DC/HPDC_Service_4.7.88.0.exe was not found on this server.

 

This is what I get after clicking on HP box that comes up like it always has when there is an update to Display Control.

It used to download and then could install.

‎01-31-2022 05:11 AM

HP Recommended

No, does not go to an ad. I get this now.

 

The requested URL /storage/nawest1/hpi.origin.cdn.level3.net/published/pub/caps-softpaq/HP/DC/HPDC_Service_4.7.88.0.exe was not found on this server.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.