• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-23-2017 05:24 AM

HP Recommended
Product: EliteDisplay S140u
Operating System: Microsoft Windows 7 (64-bit)

My new HP EliteDisplay S140u is not working properly on my HP ZBook 17G2. I checked the drivers and the latest ones are installed. When the ZBook is docked into my docking station the EliteDisplay is working correct. When I take the ZBook out of the docking it works. However, when I connect my ZBook to the adapter without being connected to the docking station the EliteDisplay does not work. It is active but it does not give any image. The USB is plugged into bothe USB ports. Please help!

 

2 REPLIES 2

‎03-23-2017 05:31 AM

HP Recommended

Hi @KasterenR,

 

 

Would request you to update the BIOS on this unit.

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6978822

 

 

#HPExpertDay

 

I hope that answers your question. 🙂

 

I am an HP employee, the opinions expressed here are my personal opinions, not of HP.

 

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

 

***Click on "Thumbs up" button to the left side of my post to acknowledge the post ***

‎03-23-2017 07:31 AM

HP Recommended

Hi Nik, my ZBook is already running on this latest BIOS version.
Any more suggestions?
Could it be a power issue?

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.