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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
A very warm welcome to the HP community. A very good day to you.
I understand that you have an HP ENVY 5642 e-All-in-One Printer and after installing a new model the printer does not connect wirelessly. The printer tries to search but will not connect. Not worry, I'll do my best to help you.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Restore network defaults on your printer:
- From the printer control panel, touch Setup and then touch Network Setup.
- Select restore network defaults. Press OK.
- Re-run the wireless setup wizard:
This should make your printer connect to the new router's network. I hope this information helps.
Please keep me posted on the results. Cheers! 🙂
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