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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-28-2017 04:53 PM

HP Recommended

I have a HP Envy h9-1420t. The upgraded video card fan stopped working. Trying to get the onboard video card to work. Pulled the covers off of the two DVI ports and tried both. No video. 

4 REPLIES 4

‎01-28-2017 05:17 PM - edited ‎01-28-2017 05:21 PM

HP Recommended

Hi,

 

What is the make and model of the video card that you are trying to use?

 

Review the below information.

Computer Does Not Start After Installing a Video Card (Windows 8,10)

 

The video ports on the back of the PC will be disabled by the BIOS when a video card is installed

 

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
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‎01-28-2017 05:24 PM

HP Recommended

I purchased a EVGA GeForce GT 610 to replace the card that came with the computer. It did not display anything on the monitor. Then I removed the covers off of the two DVI ports on the back of the computer. Neither of those worked. 

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‎01-28-2017 05:25 PM

HP Recommended

I removed the Nvidia card from the computer before inserting a new card and trying onboard video. 

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‎01-28-2017 06:55 PM

HP Recommended

I tried everything in the Secure Boot link that you sent me to. No luck. 

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