HP OMNI 220-1025 Wont boot or post, stuck on HP logo

[mswen22780]

It won't let me access any diagnostics.  As soon as it's turned on, a blue screen with the HP logo appears and no matter what button I press while turning on, it stays at this screen.  I have tried ESC, F2, F8, F12 and a few others, nothing seems to allow it to proceed. 

[RedRose0528]

@mswen22780,

Try to restore your BIOS using this document.

Are you getting any output power to your mouse and keyboard? 

Please respond back at your earliest convenience.

Thanks

[mswen22780]

They both appear to be getting power.  I even tried a different usb mouse and keyboard with no luck.  Thanks for the bios document.  I am leaning more towards this being the issue.  I will read through and report back.  Thanks for your help so far. 

[RedRose0528]

@ Mswen22780,

I will be monitoring this thread. 

Thanks 

[mswen22780]

I have tried many different combinations, multiple usb ports, different keyboards and I still can't access any type of recovery menu.

[RedRose0528]

@Mswen22780,

By chance did you try the BIOS recovery using the flash drive?  It was in the document I sent on recovering the BIOS.

Please respond back at your earliest convenience.

Thanks

[mswen22780]

Yes I did try this alternative.  I get a flash on the activity light from the flash drive when powering the unit, but it doesn't boot or acknowledge it plugged in once the blue screen show up.

[RedRose0528]

@Mswen22780,

Okay my recommendation would be to have a technician have a look at your computer, we have pretty much exhausted all steps available to us on the forum.

Please respond back at your earliest convenience.

Thanks