Hi. My computer just went black and started doing the auto test and got stuck in the loop. I was able to get to the manual test and got this information:
Hard Disk Short DST - Failed
Failure ID: U4N3GM-0008HK-PXPB0K-60QC03
Everything else passed. I do not have recovery disks and I have not backed up my files. (I know, shame on me!!) What does this Failure ID mean? Will it be possible for a professional to recover my pictures and videos and whatnot? I am not very knowledgable with computer technology.