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- HP Community
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- Desktops (Archived)
- HP Pavillion P6000 won't turn on.

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03-31-2017 01:05 PM
Hello,
my HP Pavillion desktop was working perfectly fine but for some strange reason
it won't turn on now. Every time I press the power button this is what happens:
1- no display on my monitor( remains black)
2- the Led light( power on button) never lights up, nor the green light below it.
3- I hear the fans are working and I actually checked inside the unit, all fans are working and running normal.
4- the green light by the power supply is on and doesn't blink.
5- I am not sure if I have to hear a beeping noise at startup but there is none.
6- the green light on the motherboard is on and remains on as long as the unit is powered.
7- all the connections are good and nothing is loose.
Please help! Any suggestions will be really appreciated!
Thanks
04-01-2017 02:13 PM
Hi @Luka2017,
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.
As I understand the computer is powering on, however, doesn't have a display on the screen anymore,
Don't worry as I have a few steps to help you get through this concern,
Please attempt the below steps:
If the above steps work and the display turns on: Perform a hardware test to be on a safer side.
If the steps didn't work, use the below links for further assistance:
Computer Starts but Monitor/Screen Remains Blank: Click here
HP and Compaq All-in-One and HP TouchSmart Desktop PCs - Screen is Blank after Starting the Computer: Click here
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with your and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee
04-02-2017 11:10 AM
It's not an ALL-IN-ON PC. its a real desktop.
the 6000 came with xp/vista/w7 (2009 PC?)
which one is yours? OS wise.
so that fans spin, does the fan inSIDE the PSU spin, yes, good no , ? PSU bad.
next is BIOS
the screen is dead did you try another screeen (borrow one, or go to one?)
this Screen must come up or
1: bad screen (if other screen fails go to. next line)
2: bad PSU (check voltage out PSU, all listed are side of PSU sticker?
3 Bad mobo or GPU. or RAM dead, reduce number or ram sticks? 1 by 1 try them?
My guess, blind cant see it. or do simple tests
is PSU is bad.
