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- Re: HP SimpleSave 2TB md2000h Software missing

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03-14-2015 12:58 PM
I have a HP SimpleSave 2TB External Hard Drive (md2000h), it has stopped working properly after a recent reformat. The Application Back-Up Software no longer loads when i execute HP Launcher.exe, it appears to be missing. it is over 2 Years old, so out of warranty, tried all of the HP support options for this item, but there is no longer an option for Software/Driver downloads listed for the HP SimpleSave 2TB md2000h External Hard Drive? Has any one got any solutions or options where to get the Original HP Automatic Backup Software.exe download from for the HP SimpleSave 2TB model?
03-14-2015 04:40 PM - edited 02-14-2016 06:22 PM
Welcome back to the HP Community Forum.
Edits 14-Feb-2016
Due to security concerns I have removed my copy of the SimpleSave Software.
Should things change at a later date, I will reinstate the download.
_________________________________________________________
I have a copy from my own SimpleSave Drive of the software that you can download --
Version 1.0.2.36
SimpleSave_HP_Software –BlackCat_1-2TB_V1-0-2-36
Understand this archive is not from HP -- that source is no longer available. This is from my personal Archive. The only reason the Archive contains the name "BlackCat" is to emphasize the "Non HP" source -- and because the Drive from which it was removed was called "BlackCat".
The software was never used, by the way. I can attest only to it's availability and that it is clean of "bugs and dirt". I never used the program; the hard drive was used as external archive until its failure a few months or so back.
The download / software matches that of another HP Expert's Archive -- we were hoping to find an HP source and compared notes a few months back. The HP site is closed and HP software is not any longer available for download from HP.
I would strongly suggest that when you can get to the data on the disk again that you do so and then copy the data to another external drive. Do not any longer depend on this Drive - certainly the software is not any longer supported and should not be used longer than absolutely necessary.
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03-15-2015 12:26 PM
As far as I recall, one simply unzips the file onto the disk where the software is to be used: Poof! SimpleSave Software.
There is not anymore to the installation than the unzip.
I assume you can then Right-Click on HPSimpleSave.exe and "send" it to your Desktop to make a shortcut.
Everything else are kept in sub-folders named
- autorun
- Documentation
- HP SimpleSave Application
------------------------------------------------------
Path to the How-To Guide:
..\Documentation\HP SimpleSave User's Guide\ENG\UserManual.pdf
Right. There you go.
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
02-14-2016 08:55 AM
Dear Dragon-Fur
Your software:
SimpleSave_HP_Software –BlackCat_1-2TB_V1-0-2-36
Cannot be download.
How to unblock the publisher.
Thanks for your help
John
02-14-2016 04:27 PM - edited 02-14-2016 04:38 PM
The simple save application has been removed.
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02-14-2016 06:29 PM
@wb2001 is correct - the product is no longer supported or even available.
Unfortunately I had to remove my personal archived copy of the software from downloads.
Although the software was a match to the "no longer available" HP software, the archive has been removed to address personal security concerns.
My apologies for having missed letting everyone know before this -- hope denied is devastating when you are in need of a product.
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