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- HP Community
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- HP w2207h HDMI No Input Signal

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03-23-2017 12:16 PM
Hi,
A few weeks ago I booted up my PC and my w2207 just remained blank and my second Sceptre monitor began running as my main display. I checked in Device Manager and under desplays the Sceptre was the only one there even though the HP was connected to my PC via HDMI.
I tested the monitor on my brothers computer with HDMI and it worked just fine. So I assumed it was my graphics card so I bought another graphics card to test with (Geforce 210) and when I booted up my PC with the HP plugged into the HDMI port it still didn't do anything. Just a message saying there is no input sigmal. Since the Geforce 210 has a VGA port I was now able to test to see if VGA worked and it does. (I wasn't able to test this on my other card, because it didn't have VGA).
Any idea as to what is wrong?
Just to summerize, the HDMI port doesn't work on my computer, but works fine on my brothers computer.
Thanks,
-Chuck
03-23-2017 12:22 PM
Hi,
That means the HDMI port on your computer does not work properly. What is your computer and its Operating system ?
Regards.
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03-23-2017 12:25 PM
It's a custom build
CPU: FX-6300
Motherboard: Gigabyte GA-990FXA-UD3 R5
RAM: Crucial Ballistix Sport 8GB (2x4GB) DDR3-1600
Video Card: MSI R9 380 4GB
OS: Windows 10 64-bit
However, when I first noticed the problem I assumed it was because of my graphics card so I bought a new one so my computer is running a EVGA Geforce 210 right now.
03-23-2017 12:45 PM
Hi,
Definitely nothing wrong with the monitor because it works on other computer with HDMI port and with your computer with VGA port. The problem could be driver for the video card or the HDMI port on the card itself.
The bottom line is to fix your computer and/or the video card, do not fix the monitor.
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
03-23-2017 04:31 PM
I am taking a guess that your first video card had an hdmi port, and when you purchased a new video card, that had its own hdmi port. That seems odd that you have two video cards, neither has a working hdmi port.
Now that you know the w2207 is ok with hdmi from connecting to your brothers computer, perhaps you could have your brother bring his working hdmi monitor over, and connect it to your machine and test each card's hdmi port.
BTW, I have a pair of w2207 monitors, a lot of mileage on them. They've served me very well!
03-24-2017 08:32 AM
The HDMI port is now working on the Geforce 210, I didn't have all the drivers installed. So I feel confident that the problem is with my MSI R9 380. So I've put in for in RMA and they are going to try and fix it. 🙂
