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ChefManxela
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Hard Disk Error 3F6 on HP ENVY Phoenix 810-160 running windows 10 64bit

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HP ENVY Phoenix 810-160
Microsoft Windows 10 (64-bit)

When the computer restarts I get a hard disk error:

Hard Disk 6 3F6

 

I have run the diagnostics from the pre-windows screen and it passes.  Not sure how to prevent this from happening again.

 

Which drive is Hard Disk 6?

How do I fix this issue?

 

Thanks,

 

Alex

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CherylG
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Probably the tiny mSATA cache drive.Read through the threads below.

 

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Hard-drive-error-on-boot-HD6-3F6...

 

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Disk-Error-Hard-Disk-6-3F6-SOLV...

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ChefManxela
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Thank you for the response.

 

I understand how to remove the SSD and that is not a problem and I will do that.

 

Next question:  

Since this has failed I would like to buy another SSD and install the operating system on this.  I never got a Windows Recovery disc/usb/download.  Can you help get me one so I can update my system.  Also how much space does the SSD need to be to just handle the Operating System?

 

Alex

CherylG
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Your machine has software on it to create Recovery Media. however your OS is stated as Windows 10 so I assume you have upgraded from the original Windows 8.1? If so the ability to create Recovery Media is likely gone.

The machine can Not boot from a replacement for the failed mSATA. You could replace the boot drive with an SSD. Size required will depend on whether you will be using Recovery Media to reinstall Windows 8.1 or use the free tool from MS to create a Windows 10 installation dvd/usb.

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