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‎07-16-2016 12:23 PM

HP Recommended

I am running an HP desktop computer with Windows 10. How can I change the default language from Spanish to English? I have gone to the Language/keyboards window and changed to English predetermined. But the computer starts searching for the language pack. Then, I get a message that "Only one language pack allowed," and nothing happens! 

3 REPLIES 3

‎07-17-2016 09:36 AM

HP Recommended

Hi @Valhjim,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with how to change the default language. I will be glad to help you.

 

Please look at windows-10-tutorials-113-how-to-change-display-language.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

‎07-17-2016 08:15 PM

HP Recommended

Hi, thank you very much for your prompt reply on how to change the default language on Windows 10.

 

I bought my computer in Mexico and Windows is set to Spanish. I followed all the instructions:

 

  1. Open the Settings app, and click on the Time & language option.
  2. From the options on the left hand side, click on Region & language.
  3. On the right side panel under Languages click on the language name you want to change the display to.
  4. Click on the Set as default button underneath the language name.

 

Yet, the system sets off to look for a Language Pack; then, it gives the message: "Only one Language Pack is allowed" (in Spanish), and nothing happens. The system is still set to Spanish.

 

What can I do?

 

Thanks for your help,

 

Jim 

‎07-18-2016 12:49 PM

HP Recommended

Hi @Valhjim,

 

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Please keep me inform on status.

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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