How do I enter the bios on a touch screen and wireless key board

[Dan45L]

I had a HDD crash and cannot enter the bios as the machine has wireless keyboard and touch screen. The power light comes on, red light on touchscreen board comes on and off, Disk drive operates, drive light comes on and off. The USB ports seem to work and I have a light on my usb to RS232 device.  I did pulg a USB keyboard in and hit the F10 key at startup and still no change. Made a bootable disk following Microsofts instruction and it does seem to wook but with out a screen cannot confirm that.

I need to enter bios to set it to boot from the usb port and I need to deal with this back screen too. all the cables I can see are connected and the disk drive and new hard drive are not loading anything down that I can see. 

[Malygris1]

Hi there @Dan45L

Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.  I understand that your hard drive crashed, and now your system cannot start up. I am happy to help.

As you are not getting to the operating system at all, you need to use your USB keyboard, and I would recommend you also use an USB mouse as well, to ease navigation.

Then try working through this page; there is a section specific to desktops, and shows the key strokes to get in to change the boot device. HP PCs - Recovering your computer from a USB flash drive

Try it out and let me know if it works for you.

What is the disk you are using? Is it actual recovery media or an operating system installation disk from Microsoft?

[Dan45L]

Malygris1

I have done that and no joy,  

[Dan45L]

I also tried booting from a usb drive no luck, I also tried from the CD drive no luck.  Using the USB keyboard still no luck. At this point I think it is the mother board that is the second problem. The HDD did crash and I used the SeaGate service and recovery program on it and the HDD is difenitly crashed took me two days to recover the data. I have a new HDD and made shre it was initalized and formated correctly according to SeaGate instructions and ran the the program on it and it passed with flying colors. 

At this point I am going with the motherboard as the problem and the HDD that started it all. 

[Dan45L]

The disk is an Windows 7 installation disk, as discribed by Microsoft to reboot a crashed computer running Windows 10. They said to use it to get to the bios and do the settings. This does not work and I have tried the 64 and 32 verson to see which one will do it. I did use the device on another computer and it did work fine. 

[Dan45L]

I was able to trouble shoot the problem down to the mother board and was able to get a refurbished one and with the new HDD it is back up and running. 

The information was keeping me in a runaround and I had to work thru that . I have been in computers since 1964 somethings change and some stay the same. 

If I can be help to someone let me know. 

[Malygris1 · Accepted solution]

@Dan45L

I am glad to hear it is resolved. I was checking periodically after your last post to see if there was an update. I had the impression that you were down to the motherboard from your previous set of posts.

I certainly know what you mean about how things are. Many things change in one form or another, but the basics of troubleshooting are pretty constant. Eliminate possibilities and drill down to the root cause.

[Dan45L]

Thanks for getting back to me, Everything is working and I am glad also was able to recover my main files and that is good. 

Dan

[Dan45L]

Just thinking if you have a question on computer just let me know.