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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-13-2016 11:51 AM

HP Recommended

hi guys

i need help even if i turn my smart sense off it stil does not work please help. i have a hp envy notebook

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‎04-13-2016 11:52 AM

HP Recommended

hi guys

i need help even if i turn my smart sense off it stil does not work please help. i have a hp envy notebook

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‎06-05-2016 08:55 PM

HP Recommended

ok so my copmputer doent have the palmcheck so how do i fix this problem without it showing up in the list please help cant game 

 

 

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‎06-19-2016 12:27 AM

HP Recommended

For those using Win 10 HP 

Try this: 

 

Open up the NotePad app.

 

Copy the text below and paste it to the notepad: 

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE \ SOFTWARE \ Synaptics \ SynTP \ Install]
"DeleteUserSettingsOnUpgrade" = dword: 00000000
 
Save it, change the text file type/extenston from "txt" to "reg"  
Name the actual file to whatever you want. 
Exit and open it once more, authorize the prompts that may show up. 
 
Restart the cpu and make changes to the mouse that may still delay it, like mouse delay. 
 
You SHOULD be good by now. The origional person who posted this is Germ6n from answers.microsoft 
 
I'm trying to spred this solution. 
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‎06-22-2016 06:28 PM

HP Recommended

thank you 😄 but ctrl is working not SHIFT

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‎07-03-2016 09:02 PM

HP Recommended

This works! Thank you 🙂

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‎07-13-2016 12:53 AM

HP Recommended

 

This works for scrolling but pointing is still affected meaning i cant play games using touchpad. please fix this (spectre x360).

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‎07-19-2016 04:44 PM

HP Recommended

This did not work for me. I followed this steps exactly as said, but no luck.

 

What should I do from here?
Should I update my mouse drivers?

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