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HP Recommended
Envy 32 Media Display N9C43A
Microsoft Windows 10 (64-bit)

How do I enable Freesync in this HP Envy 32 Media Display. I switched displayport to 1.2 and enabled and disabled Video overDrive on and off. Is there another setting i need to enable or disable. I chatted with HP support but they want me to pay for their Smartfriend Technician just to be able to figure out how to turn on a feature that is not even mentioned in their manual.  Any help will be apprciated, I know its a fairly new product so there is not alot of information available online.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I figured it out, replying to my comment so people in the future will know how to enable it.

 

On the right side on the screen there are 3 buttons, press the "+" button in the middle twice and select Gaming, save your settings and you should get a notification to enable freesync.  

Gaming_mode.PNG 

freesync.PNG

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5 REPLIES 5
HP Recommended

Hi,

 

What is your source ? From a computer or from something else ? If from a computer, what is your computer and its Operating system ? You also need DP 1.2a, not 1.2.

 

Regards.

BH
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HP Recommended

I dont get an option for DP 1.2a just 1.1 or 1.2. I  am runnin Windows 10 64 bit with AMD  Radeon R9 390 running 

Catalyst 15.7.1 & Graphics Driver connected to displayport.

HP Recommended

Hi,

 

Sounds like you've got all you need inclusing Catalyst & Driver. You may need the last bit:

 

Once all that is done, open the AMD Catalyst Control Center program on your computer. Click the “My Digital Flat-Panels” on the left column, then “properties.” The last option in the right column is “AMD FreeSync technology (or DP Adaptive-Sync.”) Click “Enable,” then click the “apply” button at the bottom of the window. Now start your game and enjoy your smoother graphics.

 

Source:  http://www.digitaltrends.com/computing/should-you-grab-an-amd-freesync-monitor-well-break-it-down-fo...

 

Good luck.

BH
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HP Recommended

I dont get that option.

 

no_freesync.PNG

HP Recommended

I figured it out, replying to my comment so people in the future will know how to enable it.

 

On the right side on the screen there are 3 buttons, press the "+" button in the middle twice and select Gaming, save your settings and you should get a notification to enable freesync.  

Gaming_mode.PNG 

freesync.PNG

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