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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-10-2017 05:29 AM

HP Recommended
Product: Pavilion dv6
Operating System: Microsoft Windows 10 (64-bit)

 

Hi,

I have opened my laptop hp and dusted the fan but now I have a problem with the red screen on the background.

How to fix it?

It is working with another monitore.

 

1 REPLY 1

‎05-12-2017 10:49 AM

HP Recommended

Hi @Nasrink36,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you get a red screen in the background of your Pavilion dv6 and it works fine when connected to an external monitor.

 

This could be a hardware issue with the unit as it is working fine with an external monitor.

 

Hence, you may need to contact HP phone support for further assistance at the link: www.hp.com/contacthp
 

You have a good day ahead.

Rainbow23 - HP Support.
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