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Solved!

Intermittent screen display flashes on and off windows 10

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touchsmart 610

windows 10 update........Now screen flashes intermittently every few seconds.

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Hello @ljshyman,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I have read your post on how the display screen of your desktop computer flashes on and off after upgrading to Windows 10. I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. 

How Do I Find My Model Number or Product Number?

Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!

Cheers! Smiley Happy

MechPilot
I work on behalf of HP



Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

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Thanks for your message

 

HP touch smart 610-1030uk

 

tried various options no joy.

screen still flickers on and off plus resolution resets to lower on login.

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Hi,

I have the same exact issue, did my update y'day - believe it's a video driver issue, but with the screen flashing I can't even make any changes or navigate to settings - I have a 1180qd

 

Appreciate the help.

 

Suresh

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Hi ljshyman,

Got mine to work - try the below:

1. Go to task mgr (Ctr+Alt+Del)

 

then follow the below that was posted by Nualama in another forum:

 

"Run new task" ... type msconfig (yes it is hard to type as screen blinks, but it can be done) ... In the new box that opens (it may be behind the task manager box) go to Service Tab .... Scroll until you find 2 tasks that need to be stopped ... (1) Problem Reports and Solution Control Panel Support .... (2) Windows Error Report Service.... Disable these by unchecking .... Click Apply ... Click OK ... If you are prompted to restart, then restart computer

 

Hope this works for you too.

 

Suresh

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Thanks for that. Had tried another solution from Microsoft forum...that also worked. Something to do with iCloud.similar solution.

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This worked for a little while and now it is back to flashing.

 

The big thing is that now it doesn't do it all the time, but about half way through the day it starts and I have to shut the whole system down and let it set for 5 to 10 minutes and then start it again.

 

Anyone that can help would be great.  This is a brand new system (Envy - 24-N010xt) and I did not have this issue with the other HP system that had Windows 10 in it.

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Did you find a solution?  Like you, every time I go into fix the settings, my screen blinks on and off so many times that I can't do anything.

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Since an update was installed on our work HP all in one, the screen keeps flashing on and off once through the sign in stage, I have done what someone suggested to do on here, but this didn't work, what else can be done?

Thanks


@MechPilot wrote:

Hello @ljshyman,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I have read your post on how the display screen of your desktop computer flashes on and off after upgrading to Windows 10. I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. 

How Do I Find My Model Number or Product Number?

Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!

Cheers! Smiley Happy


 

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