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marga4433
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Message 1 of 2
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Internet not working only when I'm close to the router

HP Recommended
hp 250 g4
Microsoft Windows 8.1 (64-bit)

Hello , I recently move to Windows 8.1 and as soon as I did this wireless adapter stopped working properly . Internet now works only if I am near the router , which is very weird because I didn't have this problem before  . 

I am not that much of a professional so the only way i was trying to fix it was to install the latest drivers from hp website. I am quite sure this is not a hardware problem because it worked perfectly fine for 6 months and the moment i changed the windows this started happening.

 

Thank you 

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

Usually notebooks with the Broadcom wireless network adapter have that issue.

 

This is the latest W8.1 driver for the Broadcom wireless card, which normally resolves that problem.

 

6.223.215.21 Rev.B(21 Oct 2015)

 

ENHANCEMENTS:
- Provides improved performance when the system is connected to a wireless network.

 

ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72937.exe

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