cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Westie18
New member
1 0 0 0
Message 1 of 2
246
Flag Post

Issues with Windows Vista not updating

HP Recommended
Pavilion a6525.uk FL230AA-ABU
Microsoft Windows Vista

Hi

 

I'm looking for some help with windows vista. It's my parents PC and they've had it a while, although they don't use it a great deal so still class it as "not that old"

 

It works fine and they can get on the internet with it, but i've noticed recently that it won't recieve any updates. When I check in Windows update and click the "Check for Updates" button, it just looks as though it's checking but it's been doing that for over 24 hours.

 

I did think that i would have been able to update them to Windows 7 as the HP Total Care Action Centre keeps popping up with a message saying "Windows 7 Upgrade Eligibilty" but the link in it doesn't work.

 

Can anyone help with either advising how i can get the Windows updates to work (Providing they still do them for Vista) or if anyone knows if I can updrage the PC to Windows 7?

 

Many Thanks

Paul

1 REPLY 1
WAWood
Level 16
Level 16
33,811 32,090 3,070 7,580
Message 2 of 2
Flag Post
HP Recommended

@Westie18

 

Hello;

Allow me to welcome you to the HP forums!

 

First of all, Microsoft just announced end of support for Vista, so it won't be getting any windows updates anymore.

 

Second, while you probably COULD have upgraded to Win7 years ago, when MS was distributing their Anytime Upgrade, I don't know if you can still do that today.

 

You would have to purchase Win7 to do the Upgrade, and there's no guarantee that it will work.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation