Monitor not able to connect with Dell Laptop

[Manish_Das]

Hi,

I have a dell Laptop Dell inspiron 3521 this has got only an HDMI Port as output, I can connect this laptop to other monitor, & TVs with HDMI but cannot do so with my HP2311F Part number LA176AA. I have also tried to connect the latptop using a HDMI to VGA convertor.

Manish

[MechPilot]

Hello Manish_Das,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I see that you are not able to connect to your HP monitor, and I would be happy to assist you! To begin, I will need to ask you a few questions:

• What version of Windows do you have installed on your computer?
• Has your computer completed all of its important Windows Updates?
• Are you able to connect your monitor to a different computer?

In the meantime, I recommend following this document on when the Monitor is Blank. This should help diagnose any possible connection or hardware issues that may be present. In addition, I also suggest downloading the HP 2311f 23 inch Diagonal LED Monitor Drivers for your laptop.

Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!

Regards  

[Manish_Das]

I am using windows 7 and all the updates are installed automaticly.

I have connected the monitor with my desktop with a dvi cable and also with a vga cable and it is working properly. it just does not work with the laptop. I have also installed the driver on the laptop from the hp website, it still does not work. the cables have also been checked and it works with other devices.

Manish Das

[MechPilot]

Hello again Manish_Das,

Thank you for the quick reply!

Based on the information you have posted, I would recommend trying another HDMI cable between the TV and the laptop. If the issue still persists, please contact Dell's support department to diagnose a possible graphics adaptor issue. 

I hope this helps!

Best regards 🙂

[Manish_Das]

The dell laptop connects perfectly with other HDMI output devices like TV,Monitor and Projector. It just does not connect with this perticular HP monitor.

[MechPilot]

Hello again Manish_Das,

Thank you for the quick reply!

I see that you are able to connect the HDMI with other devices from your laptop, except for your monitor. This being said, you can install the HP Display Installer to your computer to better utilize your monitor with your computer. If the issue still persists after this point, please contact Dell Technical Support.

I hope this helps!

Regards 🙂