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‎02-08-2017 02:30 AM

HP Recommended
Product: Pavillon 23xi
Operating System: Other
Hello everyone ... I have a ps4 who has worked on all television, including my PC monitor (hp pavilion 23xi). But after trying in vain to install the Google Chromecast, the HDMI's monitor does not recognize me the PlayStation . Why? What can I do? Thanks so much
4 REPLIES 4

‎02-08-2017 08:30 AM

HP Recommended

Try changing the source from the onscreen display. Check the manual of your PlayStation and the cable you are using to see which source you need to use.

 

change sourvce.png

 


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‎02-08-2017 08:33 AM

HP Recommended
Already done...but nothing is changed. I played on this monitor until last month, after connecting the Chromecast, the monitor does not recognize me the PlayStation

‎02-08-2017 09:08 AM

HP Recommended

Connect something else, such as a notebook or a PC to the display to test it.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎02-08-2017 09:14 AM

HP Recommended
If i connect my notebook via hdmi, the monitor works. Only with my ps4 (that it works on all tv in my house)
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