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Brenda16
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My desktop computer starts up power on but nothing on screen

HP Recommended
Dell Windows 8 2330
Microsoft Windows 8 (64-bit)

My desktop computer powers on fans on power light works but nothing comes up on the screen,it has a light on the screen but nothing is coming up on the screen. What can I do to solve this problem?

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mdklassen
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Turn off your computer.

Turn on the monitor.

As soon as you turn on your computer, your monitor should show something, either a "splash" screen, or some "diagnostic" information (CPU, RAM, detected CD/DVD drive, detected disk-drive, et cetera).

 

If you are seeing "nothing", then the power-supply could be broken.

When It is working correctly, it produces different voltage-levels for each component.

When it is not working correctly, it may cause some lamps to light-up, or the open/close button on the CD/DVD drive will work, or you might hear the fan(s) inside the computer spinning, but the required power to the "motherboard" is not being sent.

 

Or, if the power-supply is OK, it could be the CPU or the motherboard that has failed.

 

The only "good news" is that your personal files, on your disk-drive, are highly-likely to be unaffected.

 

It's time to take the computer to a qualified computer technician, for proper trouble-shooting.

DO NOT LET THE TECHNICIAN TRY TO REINSTALL WINDOWS - THAT COULD DELETE ALL YOUR PERSONAL FILES.

 

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