• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Dell Windows 8 2330
Microsoft Windows 8 (64-bit)

My desktop computer powers on fans on power light works but nothing comes up on the screen,it has a light on the screen but nothing is coming up on the screen. What can I do to solve this problem?

1 REPLY 1
HP Recommended

Turn off your computer.

Turn on the monitor.

As soon as you turn on your computer, your monitor should show something, either a "splash" screen, or some "diagnostic" information (CPU, RAM, detected CD/DVD drive, detected disk-drive, et cetera).

 

If you are seeing "nothing", then the power-supply could be broken.

When It is working correctly, it produces different voltage-levels for each component.

When it is not working correctly, it may cause some lamps to light-up, or the open/close button on the CD/DVD drive will work, or you might hear the fan(s) inside the computer spinning, but the required power to the "motherboard" is not being sent.

 

Or, if the power-supply is OK, it could be the CPU or the motherboard that has failed.

 

The only "good news" is that your personal files, on your disk-drive, are highly-likely to be unaffected.

 

It's time to take the computer to a qualified computer technician, for proper trouble-shooting.

DO NOT LET THE TECHNICIAN TRY TO REINSTALL WINDOWS - THAT COULD DELETE ALL YOUR PERSONAL FILES.

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.