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- My friend's All in One screen is Flashing and is distorted.

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04-08-2017 10:10 AM
Hello, one day my friends All in one was working just fine. The Next morning It just kept showing a black screen tried a few times through out the day.
Decided to do research, and tried New Ram, and Reseting Bios. even checked the Lcd cable and inveter cable and board and still Nothing Displayed on the Computer Screen.
So I bought a new motherboard to see if this will resolve the issue. 748363-002.
So after installing the New Motherboard. I see an Imagine on the screen, However the Screen is Blinking pretty rapidly and is distorted.
So I decided to reset the Bios and then change the ram, also checked the Lcd cable everything is sitting as it should but the problem persists.
Computer gets to the log in screen, yet is not working as intended. With all the Flashing and Distortions. Now had this been a normal computer Id try an external monitor, however this computer does not have any video ports on it, just the built in screen.
If anyone else can offer ideas Id apperciate it. Think my Next option is to try another Lcd Cable.
https://www.dropbox.com/s/ezdqsfrdfsmn1sp/20170408_114525.mp4?dl=0
04-09-2017 01:47 PM
Hi @Mustang227
Welcome to the HP Forums!
Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are having issues with the display on your computer.
Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.
Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.
Follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care.
Cheers!
The_Fossette
I am an HP Employee
