New HP w2338h power button lockout!!! help please

[akv9twin]

If both power and OSD are locked out how do I reset the monitor so I am not locked out. The Main question I have though is the monitor turns on for 1/4 sec then goes blank no OSD menu no display of any kind. not going to sleep. nothing. I just bought this monitor it should work.

[npw05001]

Hello akv9twin,

I see that you have a problem with your HP monitor. I would like to help with this issue but I need some information.

Can you provide the model and product number of the monitor? Here is a link showing how to find this information.

With it being new monitor you just bought you should be able to return it if it isn't working correctly.

[audthom59]

I have just inherited by late brother's HP computer and I'm trying to get up and going.

I have determined by this forum that I have a monitor with OSD lockout.

I have tried the 10 sec hold menu button and get nothing

I have tried holding the power button 25 to 30 seconds and get nothing.

I get an occasional flash about inserting opertaing disk

I get an occi asional flash there is no signal

I can barely see something on the screen (or am I just looking so har I imagine it?)

The only thing I have not tried is actually connection to internet.

Does it need to be connected to interent?

My own computer doesn't.

Any help is appreciate - I can hear my brother laughing at me from the urn on top of my book shelf.

[denise5252]

I have a w2338h monitor and do not know how to enable the power button lock, and because of this i can get a signal.

Do you think if i unplug everything and reconnect it will work?

[MNGeek]

Robotmouse11

Thank you so much for making the solution so easy and simple!!!  Worked like a charm and I search other sites and have spent over an hour trying to figure this sh@t out, but your recommendation was right on the money and so easy to understand!  I THANK YOU!!!