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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-28-2017 09:45 PM

HP Recommended
Product: HP TouchSmart 320-1034 Desktop
Operating System: Microsoft Windows 7 (64-bit)
Locate Windows-7, 68 Bit Installation Software for HP TouchSmart 320-1034 Desktop PC (format\clean install).
Product. #QX352AA-#ABA,
release 20.Oct.2011
Getting black screen\shutdown at home networking login. no proper restore points broken directories/files... Help
1 REPLY 1

‎03-28-2017 11:08 PM - edited ‎03-28-2017 11:11 PM

HP Recommended

See: http://support.hp.com/us-en/drivers/selfservice/HP-TouchSmart-300-Desktop-PC-series/5146287/model/51...

 

Order Recovery Media-CD/DVD/USB (1)

USB-Windows 7 64-bit Recovery Kit

System Recovery Kit for Consumer Notebook

 

Order Media

 

Click that hyperlink to order a copy of the originally-installed software.

 

 

P.S. How old is the disk-drive?  Is it "out-of-warranty"?  Probably, for many years, since the warranty probably was just 2 years. Since you will be reinstalling Windows, I recommend that you purchase a brand-new disk-drive, and install Windows to it. Then, you can attach the current disk-drive as a "slave" disk-drive, and copy all your personal files from "old" to "new".

 

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