OSD Lockout on HPw2558hc monitor

[J_Morgan]

I have a HP  w2558hc 25" monitor.  None of the front panel controls are operable.  When I try to use them I get a message of "OSD Lockout".  What does that mean and how can I solve this issue?

[The_Fossette]

Hi @J_Morgan

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are getting OSD lockout message when trying to use the monitor buttons.

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the monitor was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, follow the steps in the below article to fix this issue.

http://hp.care/2rkVfo7

Let me know how it goes and you have a great day!

Take care.

Cheers!