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Product Name:  NY550AA-ABA p6240f

Serial Number:  [edited]

Product Number:  NY550AA#ABA

Operating System:  Windows 7 Home Premium 64-bit Service Pack 1

Microprocessor:  Intel(R) Core(TM)2 Quad CPU    Q8300  @ 2.50GHz

System Board:  Eureka3 1.02

System Bios:  5.09  

 

My hard drive crashed and I am rebuilding my system from scratch. I figured I would look at updating the BIOS for two reasons.

 

First, the bios does not recognize when I set the DVD/CD as the first device to check when booting. I tried every way I could, but it always goes to the hard drive first. I have to remove the hard drive completely from the BIOS or disconnect it internally to get it to boot from the DVD/CD.

 

Second, I thought it just made sense to get everything up to date since I’m doing a clean install of everything.

 

I searched the web and this forum and found four different files for updating the BIOS. I tried all four and none of them work. I get one of two error messages:

 

“Your system does not meet the minimum requirements for this update. Update has been cancelled. (9998)” My assumption on this is that I have the incorrect version of windows.

 

“Incorrect BIOS for your system (253). Please download patch again. If error continues, contact support.”

 

I have tried four different .exe files.

SP43102.exe, SP4634.exe, SP56794.exe and SP**794.exe (don’t know the exact name on this one)

 

I’m not a total geek, but I’m familiar enough to read up on it and then follow instructions. I’m also dangerous enough that at 3 AM Ill try anything (started the rebuild a few times because of this ill advised approach).

 

I’ve spent hours trying to find a solution on the internet, but these were the only ones I could find. Any help would be greatly appreciated.

 

I don’t want to imply I’m getting frustrated, but my next post might answer the question “Can PC’s fly”

Thanks

5 REPLIES 5
HP Recommended

Reset the BIOS back to Defaults.

 

If your problem is not solved look at this about Flashing the BIOS

http://support.hp.com/us-en/document/c00007682

------------------------------------------------------------------------------------------------------------------------------------------------

Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
HP Recommended

There are no BIOS updates available for your computer listed on the HP Pavilion p6240f Desktop PC Drivers page. Your computer uses an IPIEL-LA3 (Eureka3) motherboard. HP has a series of motherboards with the IPIEL-LA/LA3 name and the updates you are trying to install are not valid for your computer.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the White KUDOS "Thumbs Up" to show your appreciation

Frank

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Thank you for your response. The page I landed on looks different than the one on the link you sent, but had similar information. They don't list a BIOS upgrade for my pc.

HP Recommended

Thanks.

Are there any other solutions to getting my BIOS to go to the DVD/CD first on bootup?

 

One of the BIOS updates that are for that Motherboard, but not my version, addresses and fixes the issue. I'm assuming that it is a general problem with some versions of this Motherboard.

HP Recommended

I noticed that eric-g edited my post and removed the serial number. Thanks Eric.

Should I not include this info in future posts?

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