-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Desktops (Archived)
- PCI-e video card not being recognised by system

Create an account on the HP Community to personalize your profile and ask a question

08-07-2012 05:58 PM
Hi all,
Solved! Go to Solution.
Accepted Solutions
08-08-2012 06:27 AM
You're very welcome.
I agree with vynga that you should get video from both the onboard VGA and digital display port.
The advantage of the display port would be the digital video output vice analog, which is what you get out of the VGA port.
Display port is good for HD video viewing, if that matters to you.
Me, I would get the 6450 HD video card and have 3 options...VGA. HDMI and DVI out and a boost in graphics performance to boot. Free up system memory that was going to the onboard graphics.
You should be able to run two monitors from the VGA and DVI ports.
Paul
08-07-2012 06:33 PM - edited 08-07-2012 06:39 PM
Hi:
I have an 8200 Elite CMT and had no problem installing an HIS Radeon HD 6570 fanless video card.
The PC automatically disabled the onboard video and I was up and running in no time.
More than likely the card you installed is unsupported. Just because it is PCIe doesn't mean it is guaranteed to work.
Here is the link to the quickspecs and I recommend you buy one of the supported video adapters (like the Radeon HD 6450 for the SFF model). The HD 6570 requires a larger power supply.
http://h18000.www1.hp.com/products/quickspecs/13879_na/13879_na.PDF
Supported video cards are on page 14.
This card on Amazon UK comes with the low profile brackets.
Paul
08-08-2012 03:31 AM - edited 08-08-2012 03:48 AM
Hi Paul,
Thanks for your quick response much appreciated.
I must admit I though any PCIe Graphics card that was within the power spec would work, especially as this was taken from my old HP DC7900 SFF, hence why I knew the card worked.
Does the onboard "Display port" offer a slight improvement graphics wise over the integrated VGA port,
...and can it be used jointly with the VGA port for dual monitor support,
otherwise I'll just stick to the VGA port and a single monitor as device is primarily used for work.
PS. I have no real desire for a powerful graphics card, just trying to see if I can get a dual monitor config working, and see if I can push up the System ratings for the Graphics.
Thanks
08-08-2012 05:39 AM
Normally both onboard ports should work - haven't you tested it?
Of course it would be the best to use monitors which support a direct connection.
Else a usb video adapter may help, like one of these:
http://www.evga.com/products/pdf/100-U2-UV19-TR.pdf
http://www.amazon.com/Kensington-Universal-Multi-Display-Adapter-Black/dp/B002F9NSMQ/ref=pd_cp_e_1
http://aluratek.com/usb-2-0-high-resolution-vga-adapter
V.
08-08-2012 06:22 AM
Haven't tested the "Dislay Port", as I'll need to buy a HP DP to DVI adapter first, which I'll happily do if it will allow the support of dual monitors, but not sure if it might be a case of one or the other as they are both integrated i.e. not sure if a person can connect a monitor to both the integrated VGA, and intgrated Dicplay port at the same time.
Can't find any documentary to clarify this, the nearest I've found is the:
HP Compaq 8200 Elite SFF PC - An Overview of Current Display Interfaces.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01285675/c01285675.pdf
Thanks
08-08-2012 06:27 AM
You're very welcome.
I agree with vynga that you should get video from both the onboard VGA and digital display port.
The advantage of the display port would be the digital video output vice analog, which is what you get out of the VGA port.
Display port is good for HD video viewing, if that matters to you.
Me, I would get the 6450 HD video card and have 3 options...VGA. HDMI and DVI out and a boost in graphics performance to boot. Free up system memory that was going to the onboard graphics.
You should be able to run two monitors from the VGA and DVI ports.
Paul
08-11-2012 05:41 PM - edited 08-11-2012 05:47 PM
Hi,
I'm looking at buying the "ASUS EAH6450 SILENT/DI/1GD3(LP) - graphics card - Radeon HD 6450 - 1 GB " recommended in the amazon link above,
...or the "AMD Radeon HD 6450 Graphics (PCIe x16)" Graphics card (part No: QM229AA) recommended in the HP document http://h18000.www1.hp.com/products/quickspecs/13879_na/13879_na.PDF,
....both have a recommended power requirement of 400W, as the HP 8200 Elite SFF only has a 240W PSU would these work with the PC?
Thanks in advance once again.
08-12-2012 07:32 AM
Hi:
My take on it is that if HP is offering that GPU in its SFF model, then it must be OK.
I believe the one that is listed on the HP site has a 512MB memory capacity and is is also more than twice as expensive as the Asus card.
HP offers the 6570 for my CMT model and it also has a recommended P/S of 400W and the P/S on my PC is 325W.
Here is what I would do if I were you...Run this power supply calculator based on your PC's configuration and see what it reports. I came up with 235W (I input Regular desktop, a i5 processor, 2 DDR3 memory sticks, 1 SATA HDD, 1 DVD burner and 2-120 MM fans).
Since you know exactly what you have, you can come up with a more accurate rating, but even so it won't be much more or less than what I came up with.
I would get the ASUS card...double the memory for half the price.
http://www.thermaltake.outervision.com/
Paul
