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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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thanks GOLDENBOYWPG!!!!! I thought that there wasnt any solution when i had a power lock-out because then I waould have to buy a new screen 🙂

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Thank you very much for your help

:generic:

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07-28-2011  Had the same problem.  When I contacted HP Support, had to talk to an "expert" by the name

of Sam In India (!).  After half an hour on the phone and Sam consulting his supervisor, I was told that my

Monitor had a serious problem and I needed to replace it with one at a "discounted" cost of $130, what I declined.

This also shows to me what we get with "Outsourcing" . 

Thanks for your answer, i.e. solution

 

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Thank you GOLDENBOYWPG --- i have been trying to turn my monitor off for 6 month or more.  Thought I tried everything but and maybe I did but I didn't hold switch long enough.  Guess I am too impatient.  

 

 

Thanks again!!!!:

 

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I have the same problem, however holding the power button on causes the monitor to cycle every few seconds from on (blue power button color ) to sleep (yellow color) but it willo not turn off.

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Thanks a lot!  You saved me a lot of time and aggavation with this issue.

 

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A BIG THANK YOU to Dallas and Goldenboy....I too tried everything....until I came upon your question and answer.   So simple.  And it worked too!   I am forever grateful to you two.......thank you!!!!!!

HP Recommended

My monitor will not power off.  The power button lockout appears.  I tried holding power button, unplugging monitor, and removing cable. Nothing seems to work.  I am not pleased with  my HP monitor.  This should not be a problem.  Hope you can be helpful, thanks.

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Thanks it worked i didnt know how to fix it

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The was a great help!

If the power button on your HP monitor won't switch off, hold it for 30 secs & hey presto!

George

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