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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-07-2017 06:48 AM

HP Recommended
Product: Pavilion HPE desktop
Operating System: Microsoft Windows 7 (64-bit)

I am trying to figure out how to remove the startup blue "Enter Power-On Password" from popping up each time i reset the computer, i know the password i just want to stop it from prompting and i would prefer to open the computer per the recommendation of most posts  thanks!

7 REPLIES 7

‎06-07-2017 06:53 AM

HP Recommended

Hi:

 

There should be under the motherboard specifications page on your specific model HPE's support page, a jumper setting section.

 

Under the jumper settings section, there should be a 'Clearing the BIOS Password' section.

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‎06-07-2017 06:57 AM

HP Recommended

Thank you where i can i find such support page?

 

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‎06-07-2017 06:59 AM

HP Recommended

You're very welcome.

 

Please post the product number of your PC.

 

The product number can be found on the same sticker as the serial number.

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‎06-07-2017 07:02 AM

HP Recommended

H2L72AA#ABA

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‎06-07-2017 07:08 AM

HP Recommended

Hi:

 

Here is the page to clear the BIOS Password...all the way at the bottom.

 

https://support.hp.com/us-en/product/hp-pavilion-hpe-h8-1200-desktop-pc-series/5187019/model/5231572...

 

I took a quick look at the instructions, and they are not correct as written.

 

So, I have re-written them so that the BIOS password will be cleared.

 

To erase the BIOS password follow these steps:
 
  1. Turn OFF and unplug the the computer.
  2. Remove the jumper from pins 1-2 (default).
  3. Plug in and turn ON the computer.   The BIOS password should now be cleared.
  4. Shut down, and unplug the computer.
  5. Replace the jumper to its default position (pins 1-2).
  6. Plug in and turn ON the computer.
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‎06-07-2017 07:11 AM

HP Recommended

Thamk you sorry for all of the questions, how do i find the jumper pins do i need to open the computer?

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‎06-07-2017 07:22 AM

HP Recommended

Hi:

 

Yes, you do.

 

I'm looking at the motherboard illustration on the link I posted, and I do not clearly see where the jumpers are located, so you are going to have to look at the white lettering on the motherboard where you see any jumpers to find out what the jumpers are for.

 

Normally the Clear CMOS and Clear Password jumpers will be located together and the lettering on the motherboard will probably be abbreviated to :  CLR CMOS and CLR PSWD

 

 

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