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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-24-2012 01:42 PM

HP Recommended

Version 11.0.2608.53

 

Ultra Version

‎09-24-2012 03:19 PM - edited ‎09-24-2012 04:09 PM

HP Recommended

Hi,

 

Backup your critical data to external media and then do a full HP recovery.  This should separate the issue from being a hardware issue or software issue.

 

Then before anything else gets updated, rerun the Cyberlink 3D and BD advisor.

 

Post your results.

 

 

A slight impedence change with the video card port, HDMI cable or the monitor's video input port may be causing an issue with the HDMI EDID information.  

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB

‎10-09-2012 10:40 AM

HP Recommended

Hello,

 

Could you please provide me an update regarding your issue, is the problem resolved?

 

If not, I will give a look at it, since I have been away from work.

 

Regards,

Hugo M. Lemos

‎10-09-2012 08:27 PM

HP Recommended

Hi,

 

I just did the latest windows update (the usual random registry updates) and it is playing Blu rays again.

 

Thanks for the help everyone. I guess it was just a windows issue.

Regards,

 

Metallimeister

 

‎10-11-2012 08:07 AM

HP Recommended

Hello Metallimeister,

 

Nice to know the issue was resolved, thanks for the feedback.

 

Regards

Hugo M. Lemos
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