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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-13-2016 11:48 AM

HP Recommended
Product: HP ENVY 27-p050na All-In-Onw
Operating System: Microsoft Windows 10 (64-bit)

The new all-in-one arrived a few days ago.

I notice something VERY important. The USB receiver for the keyboard and mouse wasn't in sight as I believe this has been pre-built into the All-In-One PC.

 

My intention was to use my old wireless devices with my new PC but I would like to use the new HP wireless keyboard and mouse that came with the HP ENVY 27-p050na with my laptop. 

 

If this is not transferable, it would be a horrible design!

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2016 10:38 AM

HP Recommended

@fusian, welcome to the forum.

 

The dongle is not built-in, but pre-installed.  Here is a picture that will help you find it:

 

Wirelessdongle.PNG

 

Once you find it, you can actually remove it and install it into one of the free USB ports on the outside of the computer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

1 REPLY 1

‎08-15-2016 10:38 AM

HP Recommended

@fusian, welcome to the forum.

 

The dongle is not built-in, but pre-installed.  Here is a picture that will help you find it:

 

Wirelessdongle.PNG

 

Once you find it, you can actually remove it and install it into one of the free USB ports on the outside of the computer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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