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‎04-28-2017 04:59 AM

HP Recommended
Product: COMPAQ Presario cq5226UK
Operating System: Microsoft Windows 7 (64-bit)

I have just done a fresh install of windows on this machine and am wanting to upgrade teh RAM to 4GB using 2x 2GB sticks.

The sticks are Kingston KVR13N9S6/2 which appear to fit the specs required by the motherboard (H-IG41-uATX).

 

however, when I install them the POST fails and I get a short beep followed by a long beep.

Can anyone help> Either confirming that the RAM is or isn't ok, or exactly what the error beeps mean...

4 REPLIES 4

‎04-28-2017 01:54 PM

HP Recommended

@WH6,

RAM modules are specific.  These are guaranteed to work.

Using the Kingston locator, it failed to produce a match.

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HP Envy 8 5010 Tablet
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Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

‎04-28-2017 01:59 PM

HP Recommended
Sorry, do you mean that the kingston ones simply don't work for the motherboard? So it is not a mismatch of specs, but just "they are not compatible"?

‎04-28-2017 02:02 PM

HP Recommended

@WH6,

The beeps mean non-compatable.  Not sure how you came up with that exact Kingston number?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

‎04-28-2017 02:06 PM

HP Recommended
The number for the kingston RAM is off the sticker on the box! I got them from Amazon since they matched the specs.
Now I know better.
Presumably I can check any manufacturer's website for compatible RAM as you did....
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