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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-17-2017 04:16 AM

HP Recommended
Product: HP ENVY Notebook - 15-ae101nx
Operating System: Microsoft Windows 10 (64-bit)

Dear SIR,

 

Iam using the below notebook system.

 

HP ENVY Notebook - 15-ae101nx (Touch) (ENERGY STAR)

Serial Number: CND5441X21

 

 

the isuee is before 2 days my system windows was become corrupt,

so after that i try to make recovery by CD because when i purchase that system and on same time time i make recovery of window.

but right now system is not getting boots recovery cd &

for your information so after that i got CD from Local market and i did the window

 

so please tell me what is procedure to do window recovery,

 

 

Best Regards,

Muhammad Ali

1 REPLY 1

‎03-17-2017 05:44 AM

HP Recommended

HERE IS THE DOCUMENT that will guide the user through the Recovery process for that PC.


I'm not an HP employee.
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