Reset T510 to Factory Default

[dcdit]

I need to reset a T510 to factory default beacuse the administator password is unknown. I have tried the various default passwords, but none of those work. I don't see an option the factory reset. Does anyone know how to reset to factory default?

[CB24NZ]

Reimage via USB?

[KNRK]

Please select the correct Operating System by clicking on the link shown below and download the Operating

System Image:

http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&cc=us&lang=en&lang=en&sp4ts.oid...

This is in Reference to Formatting a USB Flash Device

Please Click on the below mentioned Link and follow the Steps for Formatting a USB Flash Device
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00485307/c00485307.pdf

 Please revert to this post for further support

Regards,

K N R K

Hewlett-Packard

[dcdit]

Thank you for those links. But, I am getting a "no operating system found" message when try to boot from the flash drive. My OS build number is T6X44102. I downloaded the file, formatted the drive, and copied the image. I'm new to these and I'm sure I'm doing something wrong. Any help is appreciated. 

[KNRK · Accepted solution]

Please try this steps again this might help you this time:

1. Download the Operating System File

2. Right click on the file and select "Run as Administrator" [ This step is not in the manual ]

3. Now select "USB Format" under Deployment options

4. Select the USB drive from the list, using the up and down arrows to display the correct drive letter.

(If the USB drive does not appear in the list, click Update Drives, then scroll through the list again.)

NOTE: During the next step, the USB drive is reformatted and all data on it is erased before the bootable

image is copied to it. To prevent loss of data, be sure that you have saved any data from the USB drive

to another drive.

5. Click Format wait till it finishes formatting

6. Safely remove the Bootable Flash Drive

Hope this helps, for any further queries reply to the post and feel free to join us again

"I work for Hewlett-Packard"

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* * * * * Please mark Accept As Solution if it solves your problem * * * * *

Regards,

K N R K

[dcdit]

Running as administrator worked! I was able to reimage and change the admin password. Thank you forthe help

[KNRK]

Wonderfull!!!!!! I am happy I was able to help you fix the issue..

* * * * * Click the "Purple Thumbs Up Icon in the lower right corner of a post" to say thanks * * * * *

* * * * * Please mark Accept As Solution if it solves your problem * * * * *

Regards,

K N R K