The menu display keeps popping up on the screen

[Homer56572]

The other day the menu box popped up on the screen.  The message said "OSD Locked" ... I figured out how to unlock it.  After doing that the menu box started popping up periodically on the screen.  How do I stop it from doing that?  I don't know how to get to the "factory reset" on the menu.  Am I supposed to hold the "menu button" down while pushing the " + button" on the front of the monitor in order to advance it to the square displaying the "R ->" (factory reset) ?

[Dunidar]

Hello Homer56572,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I understand that after getting a pop-up box you decided to do a factory recovery and are having issues getting it started. I would be happy to assist you, but first I would encourage you to post which operating system you are using, as with this I can provide you with accurate information.

Which Windows operating system am I running?

Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!

[Homer56572]

I have WINDOWS Vista ~ Home Basic

[Dunidar]

Hello again Homer56572,

Thank you for responding to my post requesting additional information. I am providing you with the HP Support document: Performing an HP System Recovery (Windows Vista), which will walk you through the process of doing a factory recovery on your computer. If you receive any errors during the process please refer to the HP Support document: Troubleshooting System Recovery Problems (Windows Vista) which has been designed to address issues that may arise during the recovery process.

Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!

[Homer56572]

I had already performed a System Recovery.  I also updated the driver.  I tired everything.  Nothing changed.  I purchased an identical "new in the box" monitor on eBay. 

[Dunidar]

Hello again Homer56572,

Thank you for the feedback on the status of your issue. The only other thing I can think to try would be to do a reset on the Monitor. You can do this from the OCD Menu on the monitor if it is an option. You should see Factory Reset.

Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!

[Homer56572]

I can't do a "Factory Reset" on that monitor because the buttons on the monitor do nothing.  The only one that functions properly is the power ON and OFF button.  As I stated yesterday, I purchased a new "in the box" monitor ... one that is identical to the one that doesn't work.  I discovered that the only way the non-working monitor could be fixed was to remove the back of the monitor and do something on the inside.  I'm not a tech and it would cost me a fortune to take it to one.  Thank you for your help.

[Alanak]

the display box keeps popping up for my HP pavillion f70 monitor.  the buttons on the monitor do not work.  is there another way to stop this from happening.  It just started 2 days ago.