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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-02-2017 12:23 PM

HP Recommended
Product: xw9400
Operating System: Microsoft Windows 10 (64-bit)

Upgraded from VISTA to Win8 and then Win10 last year.  Everything ok...almost...USB controller driver not recognized and a default one is being used but is not reading/controlling USB.  I get the bing when plugging and unplugging USB but nothing else...no action.

 

WHen I look at the driver list, it shows the USB driver as unknown...does anyone have a valid driver for the USB Controller?

 

1 REPLY 1

‎02-03-2017 06:53 AM

HP Recommended

I suggest that you purchase a PCIe USB expansion card that has support for Windows 10 as a workaround. See the following selection at NewEgg. CHeck the manufacturer specifications carefully before purchase.

https://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Order=BESTMATCH&Description=PCIe+e...

 

Unfortunately, support for newer operating systems with older HP products does not last forever. 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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