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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-29-2017 06:22 AM

HP Recommended
Product: Spectre one 23-e000er
Operating System: Microsoft Windows 10 (64-bit)

Hi!

I have unknown device in device manager

 

Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C

 

ACPI\VEN_NXP&DEV_6000
ACPI\NXP6000
*NXP6000

 

Auto update intel driver trouth Intel(R) Driver Update Utility 2.6 no helpfull.

Chek update trouth HP Support Assistant no helpfull

 

My AiO Spectre One 23-e000er

S/N 4CH306484G

S/D C3T11EA#ACB

 

And sometime error :

 

- System

    - Provider
      [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
      EventID 41       Version 4       Level 1       Task 63       Opcode 0       Keywords 0x8000400000000002     - TimeCreated
      [ SystemTime] 2017-01-29T11:57:05.928970700Z
      EventRecordID 7327       Correlation     - Execution
      [ ProcessID] 4       [ ThreadID] 8
      Channel System       Computer DESKTOP-RDGP34N     - Security
      [ UserID] S-1-5-18

- EventData

    BugcheckCode 307     BugcheckParameter1 0x1     BugcheckParameter2 0x1e00     BugcheckParameter3 0x0     BugcheckParameter4 0x0     SleepInProgress 0     PowerButtonTimestamp 0     BootAppStatus 0     Checkpoint 0     ConnectedStandbyInProgress false     SystemSleepTransitionsToOn 12     CsEntryScenarioInstanceId 0

 

 

I am very tired of it.

Thanks a lot for Your help.

1 REPLY 1

‎01-29-2017 07:05 AM

HP Recommended

Hi:

 

There is no W10 driver for that device and HP does not support your PC for W10.

 

The only suggestion I can offer would be to try the W8 driver for that device from your PC's support page...

 

This package provides the original driver for the NXP Near Field Proximity solutions in supported models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp60001-60500/sp60203.exe

 

Try manually installing the driver if the auto install method doesn't work.

 

 

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