-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Desktops (Archived)
- Re: What does this code mean and is it the cause of my probl...

Create an account on the HP Community to personalize your profile and ask a question

04-10-2017 10:03 AM
My computer starts with a message "preparing Automatic Repair" This changes to "Diagnosing computer faults" before ending on a blue screen "Automatic Repair." Noe of the further fixes seem to work. So I then carried out the UEFI tests and got the code below when dong a Network Test:
OTWFMV-TJR8K4-X87R7A-8DF4O3
Wgat does this mean and what can I do?
04-10-2017 10:58 AM
> got the code when dong a Network Test: OTWFMV-TJR8K4-X87R7A-8DF4O3
> What does this mean and what can I do?
It could be:
* hardware failure of the network adapter;
* missing device-driver software for the network adapter;
* Ethernet cable not connected into the network adapter;
* other end of the Ethernet cable not connected to your router / cable-modem / DSL-modem;
