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‎01-30-2016 10:33 AM

HP Recommended

Forum,

 

I just attempted a Windows 10 update on my HP Envy 23.  The files were downloaded but the installation failed. 

 

Anyone else seen this error?

1 REPLY 1

‎02-01-2016 02:09 PM

HP Recommended

Hi there DSF-22,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are looking for help with an error code while trying to update to Windows 10. I am happy to help with this.

 

I found the following page on the Microsoft Support Forums:

windows 10 Code 8007139F error when updating - answers.microsoft.com

 

There are a few suggestions on what to try with that error on the forum thread, but if you are still having trouble, I would suggest contacting Microsoft's support directly.

 

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
I work on behalf of HP
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