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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
So does replacing the motherboard proven to fix the issue or is it just have the best chance of fixing it? And would HP support help me at all with getting a new motherboard because I'm not looking forward to replacing my perfectly working one just because of this error?
HP Recommended
First you take it to HP Service Centre let them diagnose it. But I had the same issue screen blank only can see hdd light blinking I tried everything disconnecting hdd, removing ram and then took it to HP Centre there he replaced the motherboard twice and rolled back to Windows 8 and then everything is good until now no issues.
HP Recommended
Did you have to pay for the new motherboard? If you didn't was it because you were still under warranty? I think my warranty expired a while ago. I don't care if I have to pay for one though if it fixes the problem.
HP Recommended
Yes I did pay for the motherboard since it was out of warranty. Approx 250$
HP Recommended

Having been here before, I would point out that the HP replacement motherboards are very expensive, one can buy complete laptops for the price of the motherboard.  If you do go down this route, in NO circumstances should you try and boot from the existing W10 system loaded on the HDD.  There is a huge risk that the W10 OS will correupt the replacement board - not worth the risk.

 

You should remove the HDD, backup yr personal files, and wipe the OS partition.  You may then be able to restore the original OS from the recovery partition.

 

For anyone with a desktop with this problem (as I had), it is cheaper to replace the board with a compatible uATX  Intel 1155 board from Asus, Gigabyte Asusrock etc, considerably cheaper.  However you probably wouldn't be able to re-use the recovery partition to reload windows, however WIn7 OS disks are freely available quite cheaply.  I did this had change from $100

HP Recommended
Yeah as mentioned by robmar0se if you boot the system after replacing the motherboard on Windows 10 it's more likely to go down again so I suggest you to let HP Service Centre guys do it for you my motherboard was replaced twice but second time was for free. Here in India I got the motherboard replaced by them for like 240-250$.
HP Recommended
I had a power flicker that shut down my HP Envy.
Now I get a blue screen with 😞 Your PC ran into a problem and needs to restart. We'll restart for you and a WDF_VIOLATION. It never restarts. Even after an hour. I have hard booted, but get the same message. After it says it's is going into self repair just gose to the same blue screen.
Keyboard and mouse are not lighting up. So I cant F2 while its booting My fan is running like crazy while the blue screen is up. But nothing.
HP Recommended
Mine is doing this after a power flicker shut my pc down. All I get is a blue screen withe the WDF_VIOLATION. Can't use my keyboard to get into safe mode, nothing.
HP Recommended
I had same issue like you only can see power light, fans running like crazy, keyboard mouse not working so can't even reset the bios also couldn't see anything on screen. I guess you should take your device to the service centre.
HP Recommended
Yeah from what I have read on this forum, looks like HP does not want to help. And most are fixing it by basically refurbishing their PCS themselves. New motherboardsite and hard drives. May as well get a new ( non- HP ) PC. Think I'll go with Asus this time.
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