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D-workman
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Windows. Software upgrade . Restart failed at 22 %. Error code C0000022.

HP Recommended
Windows 8.1
Microsoft Windows 8.1 (64-bit)

Sys was operational yesterday.  Software down loaded.  Restarted sys.  22% stops.

Error code  C0000022.. Failed to restsrt.   Restarted a few times.  Same  routine..

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mdklassen
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After you power-on the computer, repeatedly press the 'F8' key, until you get a "system repair" menu.

One option should be to use "System Restore" to time-warp your computer to an earlier date, i.e., before the problem occurred.

 

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D-workman
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Thank you.  Hp support by phone and email  was very helpful.   Final resolution. .  You must reinstall the factory 

Software pkg stored on the  HD.     E-MAIL, PRINT DRIVERS, AND VIRUS SOFTWARE MUST BE COMPLETED

AFTER THE ORIGINAL  SOFTWARE HAS BEEN INSTALLED .   THIS PROCESS REQUIRES ABOUT ONE HOUR .

MY HP  CMPTR IS NOW FULLY OPERATIONAL.  THANKS AGAIN FOR YOUR ASSISTANCE ..  DEL  SPOKANE..

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mdklassen
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> You must reinstall the factory software pkg stored on the  HD.   

 

Compare to: you must trade-in your automobile when the gas-tank gets empty.

Yes, that works, but the "less-drastic" remedy is to refuel.

Similarly, there probably was some other "less-drastic" method to repair your copy of Windows.

 

Did you manage to make a backup of your documents/pictures/E-mail before reinstalling Windows?

Or, did your files "survive" the re-install of Windows?

 

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