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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Envy All in One 27
Microsoft Windows 10 (32-bit)

How long does a wireless keyboard charge generally last? The instructions say when the LED blinks, the battery is low, but the LED is pretty well hidden in back, so you dom not see it.

4 REPLIES 4
HP Recommended

@JDV1

 

Specifications (for similar model) indicate the battery life:

 

Keyboard layout and functionality may vary by country/region.
Figure : Top view of keyboard
Image of keyboard
  • Wireless technology: Two-way 2.4GHz Radio Frequency
  • Effective distance: 10 meters (32 feet)
  • Batteries: 2 AA alkaline batteries
  • Battery life: 6 months (typical)

 

Click the Thumbs Up to say Thanks!

Click Post that answers your question "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

No, this wireless keyboard has an internal rechargeabkle battery that cannot be removed and replaced

HP Recommended

No, this wireless keyboard has an internal rechargeabkle battery that cannot be removed and replaced

HP Recommended

@JDV1

 

Well, it was a guess -- there are a LOT of "Envy All in One 27" models, too many to get clean results.

 

Check if the information is available for your computer:

 

Start at:

Support Home

 

Enter your exact model (Product Number) >

Open the computer's Homepage > Product information > Specifications

 

If the manual and / or the information exists, you might find more / useful information in

computer's Homepage > Manuals > Maintenance and Service Manual

 

Green_Line_1.jpg

Commentary

 

In general, rechargable batteries last as long as they last -- useless information to be sure.  There are lots of reasons why batteries last a long time or just die too soon.  Some of those reasons have to do with the manner in which the device has been used - other reasons include original quality of the batteries.

 

If you have had the keyboard for a while (one-two years or more)

and

the keyboard no longer charges

and

if the keyboard is sealed (so cannot replace the rechargable batteries)

then

you will have to replace the keyboard

 

Green_Line_1.jpg

Contact HP

 

If the computer is still under warranty, you can certainly contact HP and ask for help (replacement / options).

 

HP Contact Information – Sales, Technical Support, other Contacts 

 

For USA / Canada

  1. Create case online: HP Customer Support - USA / Canada - Contact
  2. Receive Case Number and Contact Information (after the completed form is submitted)

 

For UK

  1. For faster support, create case online HP Customer Support - UK - Contact
  2. Contact Phone: 0207 660 0596

 

OR

HP Tech support/ Customer Service – Some English-Speaking Countries

 

OR “everywhere else”

HP World-Wide Support

 

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HP Limited Warranty Statement (General Information)

 

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Dragon-Fur

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