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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-06-2015 12:05 PM

HP Recommended
Product: touchsmart 520 1155
Operating System: Microsoft Windows 7 (64-bit)

My problem is the following   all i get on my screen when i boot it up is a whole lot of nothing . My screen remains black  i dont get to see the hp logo but sometimes i get to hear it go all the way to windows startup sound . So i know the rest of the pc is working perfectly beside the fact that i cant see nothing. My computer is a hp touchsmart 520-1155  

 

Pls help me out i seen lots of post but No  cure or cure were pmed to clients ..

 

Thx for your advices

1 REPLY 1

‎03-09-2015 03:54 PM - edited ‎03-09-2015 03:54 PM

HP Recommended

Hello @Cleor,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I have read your post on how the touchscreen on your desktop computer appears blank when you boot it up, and I would be happy to assist you in this matter!

 

To enable the display on you computer, I recommend following the steps in this document on Screen is Blank after Starting the Computer. 

 

If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

I hope this helps!

Regards 🙂

MechPilot
I work on behalf of HP



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