• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have a brand new HP Split x2 and the store is saying that I cannot download the facebook app because my pc does not meet the requirements.  However, other apps requiring more mb are able to be downloaded?

6 REPLIES 6
HP Recommended

Hi Kim323,

 

I understand you are having issues with accessing Facebook. All apps should meet the requirements. The Split was designed for entertainment and work.

Let me know if I can assist with anything.

 

Thanks
 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
HP Recommended
I got a brand new HP Envy splitx2 yesterday and the windows store is saying that the computer doesn't meet the system requirements as well when trying to download the Facebook app
HP Recommended

Hi Vixvapourrub,

 

Have you tried the Facebook app from Google play.  If your operating system is the Android.

https://play.google.com/store/apps

 

If you are running windows try going to facebook.com

 


I hope this helps.

 

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
HP Recommended
So what you are saying then is that this unit cannot use the app version of Facebook and we must use the browser to access Facebook?
HP Recommended

I also experience the same thing, i just dont get it..HP should do something about it.

HP Recommended

Hi everyone. The Facebook App for Windows requires Windows 8.1. It is not compatible with Windows 8.0.

 

Facebook App "Get Windows 8.1 to run this app"

 

Which Windows operating system am I running?

Before upgrading to Windows 8.1 to get the Facebook App, you should check here to make sure HP has tested your computer to work with Windows 8.1. HP & Windows 8.1



 

TwoPointOh
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.