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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-22-2017 08:17 AM

HP Recommended
Product: Notebook HP 620
Operating System: Microsoft Windows 7 (64-bit)

I need to restore my Windows 7 Home Premium, but I do not have the disk with the software. I know that pc should have the "Restore Manager" recovery program installed, but there is not. How can I do?
Thanks in advance
Niko00

3 REPLIES 3

‎04-22-2017 08:43 AM - edited ‎04-22-2017 08:44 AM

HP Recommended

If the Recovery Mamager and the Recovery Partition are not there, then downloading the Recovery Manager software is not going to do any good, either.  What you need is the Recovery Media kit or an install disk for Windows 7 Home Premium.

 

Is the Windows 7 COA somewhere on the case?


I'm not an HP employee.
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‎04-26-2017 02:04 PM

HP Recommended

What is COA? You know, I'm a bit inexperienced.

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‎04-26-2017 05:29 PM

HP Recommended

The Certificates of Authenticity (COA)

 

It will have the Microsoft name Windows 7 and the version.  Most likely Windows 7 Home Premium plus there will be a product key to activate a reinstall of Windows.


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