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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-07-2017 10:01 AM

HP Recommended
Product: h8-1280t
Operating System: Microsoft Windows 10 (64-bit)

installed a new Nvidia Quadro 620 and my computer will not boot. I read your posts and tried the ideas you posted online and I could not get it resolved. My IT guy thinks I have a DOA graphics card

4 REPLIES 4

‎03-07-2017 10:06 AM

HP Recommended

If the Nvidia Quadro card is a UEFI version,  then that is why it won't boot.

 

Your PC requires PCIe x 16 video cards to have legacy BIOS support.

 

What is the brand name and model name of the video card?


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-07-2017 10:10 AM

HP Recommended

Nvidia Quadro K620 from HP

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‎03-07-2017 10:13 AM

HP Recommended

Product # J3G87AT

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‎03-07-2017 10:15 AM

HP Recommended
@Herby2 wrote:

Nvidia Quadro K620 from HP

It would help if I had more details than that. Can you supply the complete model number?  There should be a sticker on the card or even on the box it was delivered in.

 

I am surprised your IT guy did not plug in another card to verify that your desktop PC is working properly. That is what I would do.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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