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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-07-2017 10:01 AM

HP Recommended
Product: h8-1280t
Operating System: Microsoft Windows 10 (64-bit)

installed a new Nvidia Quadro 620 and my computer will not boot. I read your posts and tried the ideas you posted online and I could not get it resolved. My IT guy thinks I have a DOA graphics card

4 REPLIES 4

‎03-07-2017 10:06 AM

HP Recommended

If the Nvidia Quadro card is a UEFI version,  then that is why it won't boot.

 

Your PC requires PCIe x 16 video cards to have legacy BIOS support.

 

What is the brand name and model name of the video card?



I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own.
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‎03-07-2017 10:10 AM

HP Recommended

Nvidia Quadro K620 from HP

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‎03-07-2017 10:13 AM

HP Recommended

Product # J3G87AT

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‎03-07-2017 10:15 AM

HP Recommended
@Herby2 wrote:

Nvidia Quadro K620 from HP

It would help if I had more details than that. Can you supply the complete model number?  There should be a sticker on the card or even on the box it was delivered in.

 

I am surprised your IT guy did not plug in another card to verify that your desktop PC is working properly. That is what I would do.



I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own.
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